Shipping policy

Shipping policy

We ship physical products within the United States only. We do not offer international shipping.

Shipping costs

Available shipping options and charges are displayed at checkout before you complete your purchase.

Processing and delivery

Order processing time is separate from carrier transit time. Any delivery estimates provided at checkout are estimates, not guarantees. Carrier delays may affect delivery.

Shipping address

Please review your shipping address before placing your order. If you notice an error, email alexalundfitness@gmail.com as soon as possible. Address changes may not be possible once your order has shipped.

Damaged packages and delivery issues

If your package arrives damaged or you experience a delivery issue, email alexalundfitness@gmail.com with your order number and details of the issue. For damaged items, please include photos of the item and packaging. Return requests for damaged or defective products must be made within 14 days after receiving the item. Please review our return and refund policy for eligibility and return shipping costs.

Classes and services

Online fitness classes and home gym design consultations do not require physical shipping.

Contact

For shipping questions, email alexalundfitness@gmail.com